Effective date: April 26, 2023
1. Data That We Collect and Receive
When you interact with us through the Services, we may collect data from you or from other sources. This data may be information that you directly provide to us, such as personal information you provide when you visit our Site, or information we collect from your browser or mobile device. We also collect personal data from our affiliates, partners, vendors, and public sources.
The data we collect consists of personal identifiers, commercial information, internet/other electronic network activity information, geolocation data, professional or employment-related information, characteristics of protected classifications, and inferences drawn from this information. More specifically, the data we collect includes:
- Data that you provide directly when you register for, or use, the Services. This data will vary, but typically consists of name, email address, phone number and other similar contact data. We also receive data from the communications you send to us, such as customer service inquiries, content submissions, and other feedback regarding the Services.
- User credentials, such as username, password, password hints and similar security information used to create an account and authenticate users of the Services.
- Demographic data, such as age, physical address and language preference.
- Browser and mobile device data, such as type of device, operating system and other software installed on the device, device settings, IP address, device identifiers and error reports.
- Usage data, such as the programs and features you access, items you purchase, and the timing, frequency and duration of your interactions through the Services.
- Location data, such as IP addresses received from your device.
- Information about your interests and preferences, such as your favorites or your communications preferences. In addition to what you provide directly, we may infer your interests and preferences from other data we collect, such as the content you interact with while using the Services.
- Third party integrations. If you connect your use of the Services through a third-party service (e.g., a social media platform or Google), the third party may share certain information from your third party account with us.
- Other third-party data, such as data from our affiliates, partners or vendors, data brokers or public sources.
2. How We Use Data
We use the data we collect for the following purposes:
- Providing the Services. We use the data we collect to operate our Services, including providing and improving the Services. Specifically:
- To deliver location-based Services and comply with territorial restrictions.
- To diagnose and fix problems with the Services and provide other customer support services.
- For analytical purposes to better understand our users and how they use the Services, which allows us to continually improve and expand the Services.
- To Communicate with you. We use the data we collect to communicate with you, including responding to your requests or inquiries. Specifically:
- To respond to your request if you contact us with a question or concern.
- To provide information about your account, your use of the Services or other transactions that you request.
- To deliver news, updates, and other types of communications, according to your preferences.
- We use the data we collect for marketing purposes. Specifically:
- To send you promotional messages about products, services, programs, or events that may be of interest to you. These may be offered by, or on behalf of, TalkIsrael, or by our partners and other third parties with whom we have a relationship.
- The promotional messages and advertisements that you see may be determined by data that we collect or receive about you, such as your demographic data, location data, usage data, interests, and preferences. We refer to this as “interest-based advertising”.
- To promote programs and contests which we, our partners or affiliates may sponsor or offer.
- Security, compliance, and enforcement. We use the data we collect for security, compliance, and enforcement purposes. Specifically:
- To protect the safety and security of our Services.
- To detect and prevent abuse, fraud or other unlawful or unauthorized activities.
- To resolve disputes.
3. How We Share and Disclose Data
There are times when we may share the data we collect. We share your data for the following purposes:
- Providing the Services. We sometimes engage or partner with third parties to operate the Services or perform certain functions on our behalf – for example, maintaining our user database, delivering messages and promotions, operating our websites and digital platforms. We may provide these companies with access to your data as needed for them to perform these functions in a manner consistent with this Policy.For more information about who these companies are, and how they use your data, please see the “Third Party Sites and Sections” section of this Policy below.
- As part of a change in the structure of our company. In the event of a sale, merger, acquisition, reorganization or similar event, or in contemplation of such an event (e.g., due diligence), your data may be among the transferred assets.
- When necessary under certain circumstances. We may disclose your personal data when we believe that disclosure is necessary to:
- Comply with applicable law or respond to valid legal process.
- Protect the safety and security of our Services.
- Prevent fraud, abuse or other unlawful or unauthorized activities.
- Protect the rights or property of us or third parties, including enforcing the terms of our agreements.
We may also share your data for any other purpose as disclosed at the time of collection, or when we have otherwise obtained consent. As noted above, this Policy is not intended to limit our ability to share or disclose aggregated, pseudonymized or anonymized data.
4. What Choices You Have
You have choices about how we collect, use, and share your data.
- Communications choices. You can choose whether you wish to receive promotional communications from TalkIsrael and which types of communications you wish to receive. If you would like to stop receiving promotional communications from us, you may do so by following instructions within those communications. You may also adjust your communications preferences by logging into your TalkIsrael account and viewing your preferences. Please note that these preferences do not apply to informational or transactional communications regarding the Services or other communications that have their own unsubscribe method.
- Other choices. You also have choices about the data you provide directly to us when you register for or use the Services. Please note, however, that if you choose not to provide data that is necessary to provide certain features of the Services, your use of the Services may not include those features.
You can access, edit or remove information in your user account by visiting your account settings. If you cannot access your account, or if you would like to request that we delete other personal data referenced in this Policy, you may contact us using any of the methods described in the “How to Contact Us” section of this Policy.
You can choose not to share certain location data by adjusting the settings on your device. Please note, however, that if you choose not to share this data, you may not be able to access or use location-based Services.
You can choose to limit the data that third party services (e.g., social media platforms) share with us using the options provided to you by the applicable third-party service (for example, the options provided by a third party social media platform when you connect your social media account with the Services). You can also disconnect your use of the Services from the third party service at any time using the options provided to you by the applicable third party service. Please note, however, that if you disconnect from the third party service, that will not delete the data we may have previously collected while you were connected.
5. Cookies and Similar Technologies
- Cookies. Cookies are small text files that are unique to your device or browser. They can either be session-based (i.e., lasting only while your browser is open and automatically deleted when you close your browser) or persistent (i.e., lasting until you delete them, or they expire).
- Locally stored objects. Locally Stored Objects (“LSOs”) also commonly called “Flash cookies,” are stored on your device or browser to provide Services that use Adobe Flash technology.
- Web beacons. “Web beacons” or clear GIFs are small pieces of code placed on a Service to collect data about users of that Service.
- Software development kits. Mobile Software Development Kits (“SDKs”) are bits of computer code used by mobile app developers to enable or enhance various features of a mobile app. For example, an app developer may include an SDK within a mobile app that enables advertisements to be shown, data to be collected, and related services or analytics to be performed in connection with the mobile app.
We use Tracking Technologies for the following purposes:
- Sign-in/authentication. When you sign into your account to use the Services, we use Tracking Technologies to store your sign-in information. This allows the Services to remember your user preferences and give you a more tailored experience based on those preferences. It also allows you to use the Services without having to sign in on each page or each time you return. We use Tracking Technologies to help detect fraud and abuse of the Services, including attempts to access the Services without authorization.
- Usage and Performance Data. We use Tracking Technologies to gather usage and performance data about the Services, including counting the number of unique visitors to a particular Service.
- User Interaction. We use Tracking Technologies to track how users use and react to our website and mobile applications.
- Tailoring the Services. We use Tracking Technologies to collect information about how you use the Services so that we can tailor your experience based on what is most relevant to your interests. In some cases, we may work with third parties (for example, third party operators of the Services) to synchronize our unique, anonymous identifiers (such as those associated with Tracking Technologies) with the third party’s own identifiers. This enables us to better achieve each of the purposes described above.
- Managing Tracking Technologies. Most web browsers give you the ability to manage Tracking Technologies used on a website, including blocking or deleting them. Please note that if you choose to block Tracking Technologies, you may not be able to use certain features that depend on those Tracking Technologies (such as keeping you signed in or remembering your preferences). If you choose to delete Tracking Technologies, any settings and preferences that were associated with those Tracking Technologies will also be deleted and may need to be reset.
Some browsers have incorporated “Do Not Track” features that send an automated signal to the websites that you visit using that browser. At this time, the Services do not recognize or respond to these signals. However, you can adjust your preferences regarding the data we collect using the tools and methods described above.
6. Security of Data
We take steps to protect your data from unauthorized access, use or disclosure. These steps take into account the sensitivity of the data we collect and use, as well as the current state of technology. This includes, for example, storing your data on systems that have limited access and are maintained in controlled facilities. We also use, and require our vendors to use, industry standard security protocols when processing any payments for your use of the Services.
It is important to remember that no system can be guaranteed to be completely secure. We recommend that you help us keep your data safe by taking reasonable steps such as keeping your passwords private and not disclosing sensitive personal data in places that can be accessed publicly.
7. Third Party Sites and Sections
We may work with third parties to operate the Services. When we engage third parties in connection with operating the Services, those third parties may only collect, use or access your data as needed for them to perform these functions.
These third parties are only authorized to use your data as permitted under this Policy, or as disclosed to you at the time your data is collected. Please note, however, that these third parties may supplement data collected or received in connection with the Services with data they collect or receive through other websites, platforms and services, in accordance with the policies and disclosures posted on those websites, platforms and services. Within the past twelve months, we have disclosed the following categories of personal information: personal identifiers, commercial information, internet/other electronic network activity information, geolocation data, characteristics of protected classifications, and inferences drawn from this information.
The Services may also contain links to, or integrations with, other websites, platforms or services that are not operated or controlled by TalkIsrael (each a “Third Party Site,” and collectively, the “Third Party Sites”). Please note that this Policy does not apply to those Third Party Sites. For more information on how those Third Party Sites collect, use and share data, we suggest that you contact the operators of those Third Party Sites directly.
8. Children and Parents
We do not knowingly collect personal data from children under the age of 13. We encourage parents and guardians to monitor their children’s online behavior, put parental control tools in place, and teach children not to provide their personal data through the Services without parental consent. For certain activities in which children are allowed to participate, any request for personal data (such as registration data) is intended for and directed to the parent or legal guardian.
If you have reason to believe that a child under the age of 13 has provided personal data to us without parental consent, please contact us using any of the methods described in the “How to Contact Us” section of this Policy, and we will endeavor to delete that data from our systems.
9. Storing Data
Personal data collected by TalkIsrael is stored and processed in the United States, and in any other region where we maintain operations or where our service providers are located. We take steps to ensure that the data we collect under this Policy is stored and processed in accordance with this Policy regardless of where the data is located. By providing personal data in connection with the Services, you acknowledge and agree that such personal data may be transferred from your current location to the offices and servers of TalkIsrael and our authorized third party service providers located in the United States. Our practice when transferring personal data is to rely on standard data protection contract clauses or individual consent.
We retain personal data for as long as necessary to provide the Services and fulfill the transactions you have requested, or for other necessary purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these factors vary for different types of personal data, actual retention periods may vary. The criteria we use to determine the appropriate retention periods include:
- How long is the personal data needed to provide the Services? This is the baseline for most data retention periods.
- Do users expect that we will retain the personal data until they affirmatively remove it? For example, if a user is able to directly access, edit or remove the personal data at any time, we may maintain the data until the user affirmatively removes it.
- Is the personal data of a sensitive type? If so, a shortened data retention period will generally apply.
- Has the user provided consent for a longer retention period? If so, we will retain the data in accordance with the user’s consent.
- Are we subject to a legal, contractual, or similar obligation to retain the personal data? If so, we will retain the data in accordance with our obligations.
We may change this Policy from time to time to reflect changes in our business, the Services, or our practices and procedures. If we do make changes, we will post any changes on this page and indicate the date on which the Policy was last revised. We encourage you to review this Policy periodically, especially before you provide personal data directly to us through the Services. Your continued use of the Services after any changes to this Policy are in effect constitutes your acceptance of the revised Policy
11. How to Contact Us
Although we strive to make this Policy as comprehensive as possible, we know you may still have questions or concerns about how we collect, use, and share data. If you have a question, concern, or complaint regarding our data privacy practices, you may contact us by any of the following methods:
By writing to us at:
15910 Ventura Blvd. Suite 812, Encino, CA, 91436
Attention; Executive Director
By sending an email to firstname.lastname@example.org
Last Updated: April 26, 2023